Collection Executive – Job RolesCustomer Follow-up – Contact customers regarding pending/overdue payments.
Payment Collection – Collect outstanding dues from customers as per company targets.
Field Visits – Visit customers at their residence/workplace for payment follow-up.
Daily Target Achievement – Achieve assigned collection and recovery targets.
Customer Handling – Communicate professionally with customers and resolve basic payment-related queries.
Payment Updates – Maintain accurate records of collections and update the system regularly.
Documentation – Submit collection reports, receipts, and required documents on time.
Skip/Delinquent Customer Follow-up – Track and follow up with customers who are avoiding or delaying payments.
Team Coordination – Coordinate with the Supervisor/Team Leader regarding difficult cases and collection status.
Daily Reporting – Submit daily visit, collection, and performance reports to the reporting manager.
Compliance – Follow company policies, customer-handling guidelines, and collection procedures.
Recovery Improvement – Take regular follow-ups to improve recovery performance and minimize overdue accounts.

📌 Field Collection Executive Guwahati
🏢 Nilachal Credit Management Private
📍 Guwahati