Meridian is an offline marketing and sales company with operations across the UK, US, and India. We help brands grow by connecting them directly with their customers — building real relationships that translate into real results.
About the Role
Join as a Customer Service Associate and be the first point of contact for our customers — resolving queries, handling concerns, and making sure every interaction leaves a positive impression. Real conversations, real impact — not a desk job.
What You'll Do
Handle customer queries and resolve issues quickly and professionally
Maintain accurate records of interactions and follow up on unresolved concerns
Coordinate with sales and field teams to address customer concerns
Support onboarding of current customers
Report recurring issues and feedback to your manager
What We're Looking For
Robust communication and interpersonal skills
Graduation not required — we care about effort, not degrees
Patient, problem-solving mindset — with or without experience, this role is for you
What You Get
Fixed salary + performance incentives
Fast-track promotion to management roles
On-the-job training provided
Immediate joining
📌 Customer Service Associate New Delhi
🏢 Meridian
📍 New Delhi
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