We are looking for a responsible and organized Back Office Assistant to support the daily operations of Fit2Fly Holidays Pvt. Ltd.
Key ResponsibilitiesHandle daily data entry and record keeping of bookings, payments, inquiries and customer details.
Maintain and update Excel sheets, booking files and internal reports.
Coordinate with sales staff, suppliers, hotels, DMCs and other travel partners for required documents and confirmations.
Check booking details such as passenger names, travel dates, hotel details, flights, transfers and sightseeing.
Prepare and organize vouchers, invoices, itineraries and travel documents.
Follow up with suppliers for pending confirmations, invoices and payment details.
Maintain proper records of payments received and supplier payments.
Assist the team with visa documentation and document checking when required.
Update customer and booking information in the company system.
Handle basic emails, WhatsApp communication and internal coordination.
Maintain proper filing of passports, tickets, vouchers and other travel-related documents.
Prepare daily pending-work lists and ensure significant tasks are completed on time.
Support all Fit2Fly branches and sales executives with required back-office work.