Inside Sales Executive – IT / Hardware SalesDepartment: Sales / Business Development
Experience: 1–3 years preferred
Industry: IT Hardware / Networking / System Integration
Location: Bangalore
Employment Type: Full Time
Key Responsibilities
Generate new B2B leads through cold calling, email, LinkedIn, references and online enquiries.
Handle inbound enquiries and understand customer requirements.
Sell and promote IT products such as:
Laptops & desktops
Servers & storage
Networking switches, routers and access points
Firewalls and cybersecurity products
CCTV & surveillance products
UPS and power solutions
Printers, monitors and accessories
Software licenses, AMC and IT services
Prepare quotations, proposals and commercial offers.
Coordinate with the technical team for product selection and solution requirements.
Coordinate with distributors/OEMs for pricing, availability, lead time and warranty.
Follow up regularly on quotations and open opportunities.
Negotiate commercially and work toward order closure.
Coordinate with purchase, accounts, logistics and technical teams after receiving the PO.
Follow up for payment collection as per agreed payment terms.
Maintain customer and opportunity information in CRM/Zoho.
Prepare daily/weekly/monthly sales and pipeline reports.
Develop existing customers through repeat business and cross-selling.
Identify new customers and dormant accounts and generate business from them.
Achieve assigned monthly/quarterly sales and gross-margin targets.
Maintain good relationships with customers, OEMs and distributors.
Required SkillsGood knowledge of IT hardware and networking products.
Robust communication and convincing skills.
Positive English communication, both verbal and written.
Robust follow-up and negotiation skills.
Ability to understand customer requirements and suggest appropriate products.
Knowledge of MS Excel, Word, Outlook and CRM/Zoho.
Ability to prepare professional quotations and emails.
Target-oriented and self-motivated.
Good coordination with sales, technical, purchase and accounts teams.