Team Leadership: Hiring, training, mentoring, and managing performance for a team of telemarketers.
Performance Optimization: Setting daily, weekly, and monthly sales targets for the team.
Strategy Implementation: Developing and executing outbound calling campaigns and scripts to increase sales.
Monitoring & Compliance: Evaluating call quality, ensuring adherence to company policies, and maintaining compliance with industry regulations.
Data Analysis: Analyzing sales metrics, preparing reports on team performance, and providing feedback to management.
Sales Strategy: Developing and implementing telemarketing strategies and campaigns.
Customer Interaction: Handling escalated customer complaints, queries, and disputes to ensure satisfaction.
📌 Telemarketing Executive Pune
🏢 Kinjal Herbal Group
📍 Pune
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