Role Overview :

- 10 years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Infrastructure Operations.
- Deep hands-on experience with distributed systems, container orchestration (Kubernetes), and cloud-native operational tooling.
- Proficiency with automation and scripting languages (Python, Go, PowerShell, Ansible).
- Strong understanding of observability platforms (Splunk, Dynatrace) and event-driven monitoring.
- Proven leadership in major incident management and cross-team technical coordination.
- Solid grasp of networking, Linux/Unix internals, and modern infrastructure patterns.
- Excellent communication skills, including executive-level situational awareness during critical incidents.
- Demonstrated ability to influence technical roadmaps and drive adoption of reliability best practices.

Reliability Engineering &

- Automation :
- Architect and deliver automation solutions that eliminate toil, reduce MTTR, and increase service resilience.
- Experience in Ansible, Puppet or Chef is a plus.
- Implement intelligent alerting, anomaly detection, and event correlation leveraging AI and AIOps tools.
- Guide and enforce SLO/SLI adoption across product teams, ensuring metrics inform decision-making and prioritization.
- Utilize Infrastructure-as-Code (IaC) tools for automating deployment of assets within cloud tenants.

Observability &

- Operational Excellence :
- Ensure operational readiness of applications and platforms through resiliency testing, chaos engineering, and failure-mode validation.

Cross-Functional Leadership &

- Influence :
- Partner with Delivery, Architecture, Security,



and Risk teams to embed reliability and resilience into design and execution.

Standardization &

- Documentation :
- Develop, maintain, and enforce runbooks, response playbooks, and automated recovery patterns.
- Follow best practices and internal processes for Non-Functional requirements to improve resiliency and reliability.

Mentorship &

- Technical Development :
- Coach and mentor Associate, Professional, and Senior SREs to build technical depth and operational discipline.
- Provide thought leadership in SRE methodologies, cloud-native operational patterns, and automated reliability engineering.

Incident Leadership &

- Production Operations :
- Lead P1/P0 incident bridges and direct technical investigation efforts.
- Perform hands-on triage using logs, traces, metrics, and application telemetry.
- Drive mitigation, recovery, RCA development, and follow-through remediation.
- Provide executive communications during major incidents.
- Build operational automation based on recurring production issues.
- Establish credibility through technical leadership during live service disruptions.

Additional Qualifications :

- Experience enabling large-scale SRE transformations or modernization initiatives.
- Demonstrated proficiency with GitLab Duo, or similar AI technologies.
- Familiarity with chaos engineering, resilience assessments, and service failure modeling.
- Exposure to hybrid-cloud and multi-cloud operational frameworks.
- Experience contributing to or leading Center for Enablement functions or Communities of Practice.
- Expertise with highly regulated industries preferred.

📌 Infosys - Site Reliability Engineering Lead (India)
🏢 EdgeVerve Systems
📍 India