WARM GREETINGS FROM SHELBY GLOBAL SLOUTIONS!!

Job Summary

We are looking for a Collection Executive to manage customer follow-ups, recover outstanding payments, and maintain positive customer relationships while ensuring timely collection of dues.

Location: HSR layout

Experience: 2+ Years

Salary: Upto 5 LPA

Shift: Day / General shift

Key Responsibilities

- Contact customers through calls and regular follow-ups regarding pending payments.
- Follow up on overdue accounts and ensure timely recovery of outstanding dues.
- Negotiate payment arrangements and repayment schedules with customers.
- Handle customer queries and resolve payment-related issues professionally.
- Maintain accurate records of collection activities, customer interactions, and payment commitments.
- Coordinate with internal teams to resolve billing, payment, and account-related issues.
- Achieve assigned collection, recovery, and productivity targets.
- Ensure adherence to company collection processes and customer handling guidelines.





Candidate Requirements

- 2 - 4 years of experience in Collections, Recovery, Customer Service, or BFSI.
- Candidates with experience in BFSI, Banking, NBFC, Fintech, BPO Collections, Loan Collections, or Debt Recovery are preferred.
- Experience in Tele-calling / Voice-based Collections is preferred.
- Good communication and negotiation skills.
- Fluency in any South Indian language is preferred.
- Ability to handle customers professionally and manage difficult conversations.
- Basic computer knowledge and MS Excel proficiency.
- Graduation preferred.
- Target-oriented with robust follow-up and recovery skills.

For more clarification about this job role , please feel free to reach out to us on the below mentioned number: DHARSHAN - (phone hidden)

(Please send me a message on WhatsApp in case the number is busy)

📌 Hiring For Collection Executive / Sal upto 5LPA /Min 2 Years/Day Shift (Bengaluru)
🏢 Shelby Management Solutions
📍 Bengaluru