- Knowledge of user administration, authentication methods, file & group permissions and domain policies
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- Solid understanding of concepts like RBAC(Role Based Access Control), Identity Policies, Password Policies, Segregation of duties and approval workflows
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- Managing user accounts across applications running on various platforms like IBM-iSeries, Lotus Notes, Sybase PowerBuilder, SAP, SQL Administrator, Windows Active Directory, Outlook Exchange etc.
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- Strong understanding of the GDPR compliance & Group Security Standards
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- System Administrator for the User Account Maintenance and Incident Management Systems including general housekeeping
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- Knowledge on ITIL tools like Service-Now & JIRA
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- Good understanding on Service Catalog, Custom Request & CPI structures
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- Creation of E-mail accounts, support and modification of exchange resources like Distribution Lists, Shared E-mail account, Shared Calendar etc.
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- Knowledge of various network resources available to users like shared drives, SharePoint etc.
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- Creation and administration of Global LDAP groups as per the customer guidelines and assigning membership
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- Knowledge on user account administration on windows & SQL servers
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- Excellent Communication and presentation skills
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- Maintain SLA based support on users getting appropriate access on the required tools and support the business in an efficient way
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- High level understanding on JML processes like onboarding, move and offboarding users
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- Support on audit requirements
/n
📌 Global Access Management (Chennai)
🏢 Sutherland
📍 Chennai
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