- Cloud Concepts: Solid grasp of cloud architecture, scalability, high availability, disaster recovery, security best practices in a cloud setting.
- ITIL: Familiarity with ITIL processes, particularly Incident Management, Problem Management, Change Management, and Service Level Management.
- Production Support (L2 Perspective): Experience in troubleshooting complex issues, analysing logs, identifying root causes, implementing workarounds, and escalating appropriately.
- Communication Skills: Excellent written and verbal communication for internal and external stakeholders.
📌 GCP Production Support - Virtual Drive - 22nd Aug 26 (Bengaluru)
🏢 HCLTech
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.