Front Office Executive

Location: Apple Hospital, Bhawarkua Square, Indore, Madhya Pradesh

Job Type: Full-Time

About Apple Hospital

Apple Hospital is a 200-bedded NABH Accredited Multi-Speciality Hospital in Indore, committed to delivering quality healthcare through advanced medical services and exceptional patient care.

Job Summary

We are looking for a Front Office Executive to manage front desk operations, assist patients and attendants, and ensure a smooth and professional experience from registration to discharge. The ideal candidate should have excellent communication skills, a pleasant personality, and a patient-focused approach.

Key Responsibilities

- Handle front desk and reception activities efficiently and professionally.
- Greet and assist patients, attendants, and visitors.
- Manage patient registration, appointments, and enquiries.
- Provide accurate information regarding hospital services, departments, doctors, and facilities.
- Coordinate with doctors, nursing staff, billing, diagnostics, and other departments as required.
- Assist patients with OPD, admissions, transfers, and discharge-related queries.
- Handle incoming calls and direct them to the appropriate department or staff member.
- Maintain patient and front office records as required.




- Address patient queries and concerns politely and escalate issues to the concerned department when necessary.
- Ensure proper communication and coordination for smooth patient movement.
- Maintain cleanliness, discipline, and professional standards at the reception/front office area.
- Follow hospital policies, procedures, and patient service standards.

Qualifications

- Graduate in any discipline.
- Prior experience in a hospital, healthcare, hotel, or customer service environment is preferred.
- Freshers with good communication and interpersonal skills are also encouraged to apply.

Skills Required

- Excellent Communication & Interpersonal Skills
- Patient Handling & Customer Service
- Front Office Management
- Basic Computer & MS Office Skills
- Problem-Solving Skills
- Qualified and Pleasant Personality
- Teamwork and Coordination
- Ability to Work in a Rapid-Paced Environment

How to Apply Interested candidates may share their updated CV at [email protected]

Walk-in Interview: Monday to Saturday | 10:00 AM to 5:00 PM

Contact: (phone hidden)

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Front Office Executive (Receptionist) (Indore)
🏢 Apple Hospital
📍 Indore