E-commerce & Marketplace Executive

Brand: UltraPeak by Healths Sphere

Department: E-commerce and Sales

Experience: 1–3 years

Suggested salary: ₹22,000–₹30,000 per month

Job Summary

We are looking for an organised and result-oriented E-commerce & Marketplace Executive to manage UltraPeak’s website and online marketplaces. The candidate will be responsible for product listings, pricing, inventory, order processing, promotions, marketplace advertising and sales reporting.

Key ResponsibilitiesMarketplace Management

- Manage UltraPeak accounts on Amazon, Flipkart, Meesho and other relevant marketplaces.
- Create and optimise product titles, descriptions, images, keywords and product specifications.
- Maintain accurate pricing, MRP, offers and inventory across all platforms.
- Monitor account health, customer ratings, reviews and marketplace compliance.
- Resolve suppressed listings, catalogue errors and account-related issues.
- Coordinate marketplace deals, coupons and promotional campaigns.

Website Operations
- Manage products, inventory, pricing, discount codes and orders on the UltraPeak website.
- Ensure product pages contain accurate descriptions, images and required information.
- Monitor website orders, abandoned carts and conversion performance.
- Coordinate website updates with developers and the marketing team.
- Test the customer journey, payment process and checkout experience.

Orders and Inventory
- Process online orders and coordinate with the warehouse and dispatch team.
- Synchronise inventory between the website and marketplaces.
- Prevent overselling, stock-outs and incorrect inventory reporting.
- Monitor returns, replacements, cancellations and undelivered orders.
- Reconcile marketplace orders, payments, fees and deductions.
- Maintain daily stock and order reports.

Sales and Advertising




- Assist with marketplace advertising and sponsored product campaigns.
- Monitor advertising expenditure, return on ad spend and conversion rates.
- Analyse competitor pricing, offers, reviews and marketplace rankings.
- Recommend promotions to increase sales while protecting margins.
- Coordinate online campaigns with the social media and performance marketing teams.

Customer Experience
- Monitor and respond to marketplace reviews and customer questions.
- Coordinate customer complaints with the support and operations teams.
- Identify recurring issues related to delivery, packaging or product information.
- Help improve product ratings and the overall buying experience.

Required Skills
- Practical knowledge of Amazon Seller Central and Flipkart Seller Hub.
- Understanding of Shopify, WooCommerce or similar e-commerce platforms.
- Strong Microsoft Excel or Google Sheets skills.
- Knowledge of product listing optimisation and marketplace SEO.
- Basic understanding of marketplace advertising.
- Ability to analyse sales, inventory and advertising reports.
- Solid coordination, problem-solving and communication skills.
- Accuracy and attention to detail.

Preferred Qualifications
- Bachelor’s degree in Marketing, E-commerce, Business Administration or a related field.
- One to three years of e-commerce or marketplace experience.
- Experience with nutrition, wellness, FMCG or D2C brands is preferred.
- Familiarity with shipping aggregators, payment gateways and inventory software.

Key Performance Indicators
- Growth in website and marketplace sales.
- Product listing quality and search ranking.
- Conversion rate and advertising return.
- Marketplace account health.
- Order-processing accuracy.
- Stock-out and cancellation rates.
- Return-to-origin and return rates.
- Product ratings and customer reviews.
- Timely reconciliation of payments and marketplace deductions.

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 E-Commerce Executive (Baddi)
🏢 HEALTHSPHERE WELLNESS
📍 Baddi