ob Description – Digital Marketing & Client Relations Executive

Company: CreativeMUD Pvt. Ltd.

Location: Noida – Work from Office

Experience: 2–5 Years

Employment Type: Full-Time

Salary: ₹4,00,000 – ₹6,00,000 per annum, based on experience and skills

About CreativeMUD

CreativeMUD is a full-service marketing and creative agency delivering digital marketing, performance marketing, branding, social media, content and creative solutions for clients across industries.

We are looking for a Digital Marketing & Client Relations Executive who can manage digital marketing activities while building strong relationships with clients and coordinating effectively with internal teams.

Key Responsibilities1. Digital Marketing

- Plan and execute digital marketing campaigns for clients.
- Manage and monitor Google Ads, Meta Ads, LinkedIn Ads and YouTube campaigns.
- Support lead-generation and brand-awareness campaigns.
- Monitor campaign performance and suggest improvements.
- Track key metrics such as CPL, CTR, conversions, ROI and ROAS.
- Coordinate with SEO and social media teams for integrated campaigns.
- Stay updated with the latest digital marketing trends and platform changes.

1. Client Relationship Management

- Act as the primary day-to-day contact for assigned clients.
- Understand client requirements, briefs, campaign objectives and expectations.
- Maintain strong and skilled relationships with clients.
- Handle client queries, feedback and routine communications.
- Follow up with clients for approvals, campaign inputs, content and other requirements.
- Present campaign updates, performance reports and recommendations to clients.




- Ensure client concerns are communicated and resolved internally.

1. Internal Team Coordination

- Coordinate with social media, content, graphic design, video, SEO and performance marketing teams.
- Prepare and communicate client briefs clearly to internal teams.
- Track campaign deliverables and deadlines.
- Follow up with team members to ensure timely completion.
- Review work before sharing it with clients where required.

1. Reporting & Analytics

- Monitor campaign performance across advertising platforms.
- Prepare weekly and monthly client reports.
- Analyze campaign data and identify areas for improvement.
- Provide actionable recommendations based on campaign performance.
- Maintain client-wise campaign trackers and performance records.

1. Business Development Support

- Assist in preparing proposals, presentations and digital marketing strategies.
- Participate in client meetings and presentations.
- Identify opportunities for additional services within existing accounts.
- Support the Business Development team in new client pitches.

Required Skills
- Good knowledge of Digital Marketing and Performance Marketing.
- Working knowledge of Google Ads and Meta Ads.
- Understanding of SEO, social media and content marketing.
- Good knowledge of Google Analytics / GA4 and campaign reporting.




- Solid client communication and relationship-management skills.
- Excellent follow-up and coordination abilities.
- Good presentation and negotiation skills.
- Ability to manage multiple clients and deadlines.
- Good working knowledge of MS Excel, PowerPoint and Google Sheets.
- Strong analytical and problem-solving skills.

Preferred Experience
- Experience in a digital marketing, advertising or creative agency.
- Experience handling multiple clients simultaneously.
- Experience working with FMCG, corporate or consumer brands will be an advantage.
- Experience in client servicing or account management is preferred.

Qualification
- Bachelor's degree in Marketing, Business, Commerce, Mass Communication or a related field.
- Digital Marketing certification will be an advantage.

Key Performance Indicators (KPIs)
- Client satisfaction and retention.
- Timely campaign execution and delivery.
- Digital campaign performance.
- Lead generation and conversion performance.
- Quality and accuracy of client reporting.
- Timely response to client requirements.
- Effective coordination with internal teams.
- Growth of existing client accounts.

Ideal Candidate The ideal candidate should be confident in client communication, commercially aware, digitally knowledgeable and strong in follow-up and coordination. The person should be comfortable working in a rapid-paced advertising/creative agency environment and should be able to act as a bridge between clients and the digital/creative teams. Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Digital Marketing & Client Relations Executive (Noida)
🏢 Creativemud Business
📍 Noida