Role Overview: /n We are looking for a high-performing Deputy Manager – Counseling to lead tele- /n counseling operations. This role requires a strong leader with proven experience in /n inside sales, tele sales, and team management, capable of driving conversions and /n improving the overall admissions funnel. /n /n Key Responsibilities: /n Team Leadership &

• Management /n  Manage, lead, and motivate a team of 35–80 tele-counselors /n  Set explicit targets and ensure consistent performance delivery /n  Conduct regular team reviews, feedback sessions, and performance evaluations /n  Drive team engagement and reduce attrition /n /n Sales &

• Conversion Management /n  Drive admission conversions, revenue targets, and enrollment numbers /n  Handle inbound & outbound calling strategies for lead conversion /n  Ensure effective follow-ups and closure of prospective student leads /n  Optimize sales funnel, conversion ratios, and lead lifecycle management /n /n Call Center Operations /n  Monitor daily calling activities, productivity, and quality metrics /n  Manage dialer systems, lead allocation, and call distribution /n  Ensure adherence to scripts, compliance, and quality standards /n  Improve operational efficiency and turnaround time /n /n Training &

• Development /n  Coach and mentor team members on sales skills, objection handling,



and counseling /n techniques /n  Develop future team leaders within the team /n Data Analysis &

• Reporting /n  Track KPIs, conversion rates, revenue metrics, and team performance /n  Prepare daily, weekly, and monthly MIS reports /n  Use data insights to improve strategy and decision-making /n /n Key Skills Required: /n  Tele counseling / Team Handling / Inside Sales /n  Admissions Counseling / Student Conversion /n  Team Handling (35–80 members) /n  Revenue Generation &

• Target Achievement /n  Lead Management &

• Funnel Optimization /n  KPI Tracking &

• Performance Management /n  Communication, Negotiation &

• Leadership Skills /n /n Eligibility Criteria: /n  Minimum 6+ years of experience in team Handling / call center / admissions / inside sales /n  Proven experience managing 35–80 team size /n  Strong background in sales, revenue generation, and target-driven roles /n  Experience in Ed-Tech / Education sector preferred /n  Graduation is mandatory /n /n What We Offer: /n  Competitive salary package (₹60K–₹75K in-hand) /n  Fast-track career growth in a reputed organization /n  Exposure to high-volume admissions and sales operations /n  Learning & development opportunities /n  Dynamic, performance-driven work culture /n /n Contact Details: /n [email protected] /n (phone hidden)

📌 Deputy Manager (Sahibzada Ajit Singh Nagar)
🏢 Chandigarh University
📍 Sahibzada Ajit Singh Nagar