: DGM – O&M; /n Location: Pune /n Employment Type: Full-time /n Experience: 15+ Years /n Qualification: BE/B.Tech (Mechanical / Chemical / Civil / Environmental) /n About the Company /n Aquatech is a global leader in water purification and critical minerals processing technologies. With over four decades of experience, the company provides solutions in water reuse, desalination, and zero liquid discharge across 60+ countries. Headquartered in the United States, Aquatech's Asian headquarters is based in Pune, India. /n Key Responsibilities /n Service Operations Management /n /n

- Oversee service activities for all Domestic O&M; service contracts across India.

/n

- Support renewal of existing service contracts and identify service growth opportunities.

/n

- Ensure adherence to KPIs, operational excellence, and service commitments.

/n

- Monitor operating costs, account receivables, and Budget vs Actual performance.

/n /n Customer & Account Management /n /n

- Manage key customer accounts and maintain strong customer relationships.

/n

- Develop and sustain positive customer references and lighthouse accounts.

/n

- Address customer concerns and ensure timely resolution of operational issues.

/n /n Technical Support /n /n

- Provide technical services support to execution teams for all technical matters.

/n

- Guide teams on process optimization, troubleshooting, and operational improvements.

/n





- Support project and service teams in resolving complex technical challenges.

/n /n Financial & Commercial Management /n /n

- Monitor account receivables and support timely revenue realization.

/n

- Ensure seamless cash outflow disbursements to suppliers within IWS.

/n

- Support cost optimization initiatives and commercial compliance.

/n /n Site Audits & Compliance /n /n

- Conduct site audits as and when required for existing customers and new prospects.

/n

- Ensure compliance with operational, quality, and safety standards.

/n

- Review audit findings and recommend corrective actions for continuous improvement.

/n /n Training & Development /n /n

- Conduct technical and operational training programs to enhance team capabilities.

/n

- Promote knowledge sharing and best practices across service locations.

/n /n Must-Have Skills & Experience /n /n

- 15+ years of experience in O&M;, technical services, service operations, or water treatment projects.

/n

- Robust experience in managing multi-location service contracts and customer accounts.

/n

- Proven expertise in technical support, site audits, and operational excellence.

/n

- Experience in budgeting, cost control, receivables management, and contract renewals.

/n

- Strong customer management, leadership, and stakeholder management skills.

/n

- Willingness to travel across project and customer sites as required.

/n

📌 Deputy General Manager Operations (Pune)
🏢 AQUATECH SYSTEMS (ASIA) PRIVATE
📍 Pune