Job Title: Customer Support Associate – International Voice Process /n Location: Pune /n /n : /n We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO workplace. /n /n Key Responsibilities: /n /n

- Handle customer calls for international clients professionally and efficiently

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- Understand customer issues and provide accurate resolutions

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- Maintain high standards of communication and customer satisfaction

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- Adhere to process guidelines and quality parameters

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- Document customer interactions appropriately

/n /n /n Eligibility Criteria: /n /n





- Undergraduate/Graduate freshers are eligible to apply

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- Graduates with experience in International Voice / BPO domain are also welcome

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- Excellent verbal communication skills in English

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- Customer-focused mindset and problem-solving ability

/n /n /n Work Schedule: /n /n

- 5 days working

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- 2 rotational weekly offs

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- Rotational shifts (as per business requirements)

/n /n /n How to apply: /n Interested candidates can share their cv's on whats app /n Contact Person : Siddharth Sharma /n Contact Details : 77380 29419 /n

📌 Customer Support Specialist (Solapur)
🏢 WNS
📍 Solapur