Customer Support Executive – Voice Process /n Location: Noida Sector 62 /n Job Type: Full-Time /n Experience: 1–5 Years /n Qualification: Any Graduate /n /n About Risebird /n Risebird is India's leading Interview-as-a-Service (IaaS) platform, connecting organizations with a network of experienced interviewers for technical and functional hiring. /n /n

- Network of 15,000+ interviewers from 2,600+ companies

/n

- Successfully delivered 3.5+ lakh interviews

/n

- Trusted by Fortune 500 companies and leading enterprises

/n

- ₹25+ Crores paid to freelance interviewers over the last five years

/n

- VC-funded, high-growth startup

/n /n /n Learn more at . /n /n About the Role /n We are looking for enthusiastic and customer-focused Customer Support Executives (Voice Process) to join our growing team in Noida Sector 62 . This role involves providing exceptional customer support through voice calls and email while ensuring a seamless experience for both domestic and international customers. /n /n If you have excellent communication skills, enjoy interacting with customers, and are passionate about delivering outstanding service, we'd love to hear from you. /n /n Key Responsibilities /n /n

- Handle inbound and outbound customer interactions through voice calls and email.

/n

- Respond to customer queries, complaints, and service requests professionally and promptly.

/n

- Resolve customer issues effectively and escalate complex cases to the appropriate teams when required.

/n

- Ensure high levels of customer satisfaction while adhering to quality and process standards.

/n





- Maintain accurate records of customer interactions in the CRM system.

/n

- Collaborate with internal teams to ensure timely issue resolution.

/n

- Meet individual and team performance metrics, including quality, productivity, and customer satisfaction.

/n /n /n Eligibility /n /n

- Bachelor's degree in any discipline.

/n

- Fresh graduates with excellent communication skills are encouraged to apply.

/n

- Candidates with 1–5 years of experience in Customer Support, Voice Process, BPO, Call Center, or Customer Service are preferred.

/n /n /n Required Skills /n /n

- Excellent verbal and written communication skills in English.

/n

- Strong customer service orientation with a positive attitude.

/n

- Positive problem-solving and interpersonal skills.

/n

- Ability to multitask and work in a fast-paced environment.

/n

- Basic computer proficiency and familiarity with CRM tools.

/n

- Willingness to work in rotational shifts, if required.

/n /n /n Why Join Risebird? /n /n

- Competitive salary as per industry standards.

/n

- Performance-based incentives.

/n

- Learning and career growth opportunities.

/n

- Comprehensive training and continuous development.

/n

- Collaborative, inclusive, and employee-friendly work culture.

/n

- Opportunity to work with one of India's fastest-growing HR Tech startups.

/n /n /n Location: Noida Sector 62 /n Employment Type: Full-Time /n /n Join us and be a part of transforming the future of hiring while building an exciting career in customer support!

📌 Customer Support Executive (Noida)
🏢 Risebird
📍 Noida