- Handle customer queries through voice calls and chat.
- Resolve customer concerns professionally and efficiently.
- Provide accurate information and solutions.
- Handle customer complaints and follow-ups.
- Maintain proper records of customer interactions.
- Coordinate with internal teams whenever required.
- Ensure a smooth and positive customer experience.
Candidate Requirements
- Excellent English communication skills.
- Strong communication skills over calls.
- Good typing speed and accuracy.
- Confident and customer-focused personality.
- Good listening and problem-solving skills.
- Basic computer knowledge.
- Comfortable working in rotational shifts.
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits
- Commuter assistance
- Adaptable schedule
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10 ?
- How many months of experience do you have in calling related domain ?
- What's your last in-hand salary ?
- Are you ok with sales roles as well with higher incentives ?