Customer Success Manager - level 1 (Bengaluru)

Customer Success Manager - level 1 (Bengaluru)

22 Aug
|
YourDOST
|
Bengaluru

22 Aug

YourDOST

Bengaluru

Customer Success Manager - Level 2

Who we are:

Founded in 2014 by Richa Singh and Puneet Manuja, YourDOST is one of Indias first and leading holistic emotional wellness organisations. We help corporates, colleges build resilient communities.

We are enabling leading corporates like TCS, CK Birla Group, UpGrad, Darwinbox, Tata Consumer Products and educational institutions like IIT Madras, IIT Delhi, IIM Bangalore among others.

Our offerings include product-led engagement and offering service based Corporate Wellness offering in the Health and Wellness Space like EAP programs, Fitness options like Stepping and Weight Loss Challenges, Online Doctor Consultations, Customized Health Checks and more.

Having worked with 500+ clients and touch based with over 20 lakhs lives to date we are looking for a agile and committed Sales & Growth Intern To learn more about us please visit www.yourdost.com

What You'll Do

Manage and grow engagement across a portfolio of 1520 client accounts

Cultivate strong working relationships with L1 stakeholders

Plan and execute webinars, programs, and campaigns to drive engagement

Analyze account data and prepare reports for stakeholders

Travel as needed to support client engagement





Flag and escalate red flags proactively

Work closely with cross-functional teams to ensure smooth delivery

What You Bring

0–1 year of relevant experience

Proficiency in other South Indian languages (mandatory)

Strong time management and prioritization skills

Excellent verbal and written communication skills

Active listening, the ability to understand before responding

Confident presentation and planning abilities

Resilience and the ability to handle rejection constructively

Good to Have A basic understanding of psychology

Familiarity with client businesses and organizational context

Working knowledge of Excel and presentation tools

Who You Are

Self-assured, yet open to growth and feedback

Someone who believes: "I am making a difference"

Patient, proactive, and optimistic

Adaptable, reliable, and flexible

Committed to meeting client deadlines

What Drives You A genuine passion for mental health advocacy and breaking the stigma A hunger for personal and professional growth The belief that "Client win is my win"- success is mutual

Work Location: Bangalore

Work schedule: 5 days a week, 9 hours per day

📌 Customer Success Manager - level 1 (Bengaluru)
🏢 YourDOST
📍 Bengaluru

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