Position: Customer Support Executive /n Company: Teleperformance /n Employment Type: Full time /n /n About the Role /n Teleperformance is hiring dynamic and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills. /n /n Key Responsibilities /n /n
- Handle inbound and outbound calls, chats, or emails.
/n
- Resolve customer queries and provide accurate information.
/n
- Maintain a high level of professionalism and customer satisfaction.
/n
- Document interactions and update records in the system.
/n
- Meet performance metrics such as quality, productivity, and turnaround time.