22 Aug
|
NoBroker.com
|
Bengaluru
22 Aug
NoBroker.com
Bengaluru
Company Description NoBroker.com is India’s first proptech unicorn and a brokerage-free property search platform that directly connects property owners with tenants and buyers. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, the company now serves over 3 million customers monthly across major Indian cities.
Backed by leading global investors, NoBroker.com offers a wide range of services including verified properties, home services, rental agreements, home loans, and society management software. With a team of 2000+ professionals, the company focuses on removing information asymmetry in real estate through technology, data, and customer-centric solutions.
Role Description This is a full-time, on-site Customer Service – Inside Sales role based in Bengaluru. The role involves engaging with potential and existing customers through calls, chats, and emails to understand their property requirements and recommend suitable NoBroker.com services.
The team member will explain product features, address queries, provide accurate information on pricing and offers, and support customers through the property search and transaction process. Daily responsibilities include maintaining detailed records in the CRM system, following up on leads, meeting defined sales and service targets, and collaborating with internal teams to resolve customer issues quickly.
The role is designed for freshers who are eager to learn, work in a fast-paced environment, and contribute to a high-growth proptech organization.
Qualifications
- Candidates should possess robust communication and interpersonal skills, including clear spoken and written English and at least one regional language.
- Candidates should possess customer service and relationship management skills, with the ability to listen actively, empathize, and handle queries and concerns professionally.
- Candidates should possess sales and negotiation skills, including comfort in outbound calling, persuading customers, and meeting defined targets and KPIs.
- Candidates should possess basic computer and CRM skills, with the ability to work with web-based tools, maintain accurate records, and follow defined workflows.
- Candidates should possess problem-solving and time management skills, with the ability to prioritize tasks, manage multiple customer interactions, and work in a fast-paced environment.
- Any graduate or diploma holder is eligible; prior internship or exposure to customer-facing or inside sales roles is an advantage but not mandatory.
- Willingness to work on-site in Bengaluru, including rotational shifts and weekends as required, along with a strong learning mindset and ethical work approach.
📌 Customer Service- Inside Sales - Freshers (Bengaluru)
🏢 NoBroker.com
📍 Bengaluru