Job Title: Customer Support Executive (Voice Process)
BPO
Location: Sector 19, Gurugram
We are hiring Customer Support Executives for our cred Voice Process at our Gurugram office. This opportunity is ideal for freshers and experienced candidates looking to build a career in the BPO industry.
Key Responsibilities:Soft agent to assist our business with outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone and enacting payment plans that eliminate debt.
- Collaborating on debt collection efforts with Accounts, and the Legal Department.
- Developing debt collection strategies and plans.
- Contacting debtors by telephone to enact and negotiate debt
- Searching publicly available databases to track Preventing repeated payment delinquency by negotiating manageable debt payments.
Soft voice Agent Requirement:
- Under Graduate / Graduate
- Fresher and experienced in customer service,
- Previous debt collection experience will be advantageous.
- Excellent communicate Skills.
- Ability to collaborate on debt collection efforts with other departments and institutions.
- Exceptional recordkeeping and interpersonal skills.
Eligibility Criteria:
Graduate can apply
Freshers & experienced candidates both are welcome