*Salary will be based on experience, communication skills, and interview performance.
Must have excellent communication skills in English
Who Can Apply?
- Any Graduate / UG candidates are eligible
- Age: Below 45 years
- BPO Experience: 100% weightage
- Non-BPO Experience: 50% weightage
- Excellent verbal/voice communication is a must
Key Responsibilities As a Customer Service Associate, you will:
- Handle customer interactions with a polite, skilled, and positive approach
- Understand customer concerns and provide effective resolutions
- Escalate complex issues to the appropriate team whenever required
- Maintain accurate records of customer interactions using Amazon tools
- Respond to customer emails within defined timelines
- Consistently meet productivity, quality, and Average Handle Time (AHT) targets
- Follow company policies, processes, procedures, and available resources
- Identify recurring customer issues and share insights for process improvement
- Maintain a strong sense of urgency, ownership, and customer focus
📌 Customer Service Associate || International Voice Process || MNC BPO (Bengaluru)
🏢 Red Hibiscus Info Solutions
📍 Bengaluru
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