: Customer Contact Representative /n /n Company Overview /n NetRTech Solutions LLP is a energetic organization specializing in placements, technology consulting, project execution, product development, sales, and training. With strong expertise across multiple domains, we deliver innovative solutions and exceptional value to our clients. /n Role Summary /n We are looking for a motivated and customer-focused Customer Contact Representative to join our team in Ahmedabad . This is a full-time, on-site role where you will be responsible for delivering high-quality customer support and ensuring a positive customer experience. /n /n Key Responsibilities /n /n
- Respond to customer inquiries and concerns in a professional and empathetic manner
/n
- Resolve customer issues efficiently to maintain high satisfaction levels
/n
- Build and maintain strong, positive relationships with customers
/n
- Assist the team in enhancing customer service processes and quality
/n
- Manage multiple tasks effectively while maintaining accuracy and attention to detail
/n /n /n Required Qualification s /n /n
- Excellent communication and interpersonal skills
/n
- Strong problem-solving and multitasking abilities
/n
- Patient, positive, and detail-oriented mindset
/n
- Previous customer service experience is an added advantage
/n
- Fluency in multiple languages is a plus
/n
- Minimum qualification: High school diploma or equivalent
/n /n /n Salary & Benefits /n /n
- CTC: ₹26,000 – ₹38,000 per month
/n
- Night Shift Allowance: Additional compensation for hours worked beyond 40 per week
/n /n /n Perks & Facilities: /n /n
- Complimentary meals during shifts
/n
- Cab facility available between 9:00 PM – 6:00 AM
/n
- Temporary accommodation provided for 5 days for relocated candidates
/n
- Travel tickets from your place to Ahmedabad.
/n /n /n Job Type /n /n
- Full time
/n /n
📌 Customer Service Assistant (Bhavnagar)
🏢 NETRTECH SOLUTIONS
📍 Bhavnagar
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.