Urgent Hiring For CRM Lead /n Location - Pune Kharadi /n Salary - UPTO 14 LPA Depends on experience /n Experience - 6+ years of CRM/lifecycle marketing experience, with at least 2 years managing a team /n /n Key Responsibilities /n 1.

Journey

Architecture & Lifecycle Marketing /n 2.

Channel

Performance & Health /n 3.

Campaign

Strategy & Creative Thinking /n 4. Reporting, Analytics & Optimisation /n 5. Team Management & Execution Quality /n /n /n Must-Have /n • 6+ years of CRM/lifecycle marketing experience, with at least 2 years managing a team /n • Hands-on expertise with CleverTap journey builder, segmentation, A/B testing, analytics (not /n just campaign scheduling) /n • Demonstrated experience improving WhatsApp or email channel metrics (bring numbers to /n interview) /n • Basic SQL ability to write queries to pull cohort/user data from a data warehouse /n • Strong analytical mindset: you read dashboards to find problems,



not just to report numbers /n • Experience building and documenting CRM SOPs and QA frameworks /n • Robust written communication: you can write sharp, contextual messaging, not just /n copy-paste templates /n Good to Have /n • Experience with Metabase or any BI tool for dashboard creation /n • Familiarity with Databricks or similar data platforms /n • SendGrid or equivalent ESP experience for email domain management /n • Background in health, fitness, edtech, or consumer subscription businesses /n • WhatsApp Business API knowledge (template approval, quality ratings, conversation /n categories) /n /n Interested candidates can share their updated resume at: /n [email protected] /n (phone hidden)

📌 Customer Relationship Management Team Lead (Mumbai)
🏢 White Force Group
📍 Mumbai