OneBanc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of OneBanc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #DemandMore, OneBanc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders.
The core team has proven their vision and executive prowess in CoCubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable FinTech revolution of the future.
Must Have's :
- Excellent communication and interpersonal skills.
- 0–2 years of experience in Customer Experience, Client Servicing, or a people-facing role.
- Robust problem-solving skills and a collaborative approach.
- Ability to manage multiple queries, tasks, and stakeholders effectively.
- An ownership mindset towards deliverables and timely resolution.
- Empathy to understand concerns and ensure a positive experience.
Your Day :
- Respond to customer and stakeholder queries via chat, email, or phone.
- Ensure timely resolution and a seamless experience across different interactions.
- Coordinate and collaborate on various people and HR-related activities, including scheduling, follow-ups, and stakeholder coordination.
- Work closely with internal teams to manage requests and ensure smooth day-to-day operations.
- Take ownership of assigned responsibilities and ensure timely completion of deliverables.
Please note that if your profile is shortlisted, we will get in touch with you within 7 days.