Customer Experience Executive /n Location: Bengaluru (Hybrid) /n Employment Type: Full-Time Internship with PPO /n Salary: Stipend - 12k to 15k and then ₹3 LPA – ₹4 LPA /n /n About Iron Lady /n At Iron Lady, we are on a mission to empower women to achieve extraordinary success in their careers, businesses, and leadership journeys. /n Through our flagship programs—including the 1 Crore Club , 100 Board Members , and Leadership Essentials —we have impacted thousands of women by providing world-class learning experiences led by renowned entrepreneurs, industry leaders, and business experts. /n If you're passionate about creating memorable customer experiences and want to be part of a purpose-driven organization, we'd love to hear from you. /n /n About the Role /n We are looking for a Customer Experience Executive who is passionate about building meaningful relationships with customers and delivering exceptional service at every touchpoint. /n In this role, you'll be the primary point of contact for our customers, ensuring their queries are resolved efficiently while creating a seamless and delightful experience throughout their journey with Iron Lady. /n /n Key Responsibilities /n /n

- Deliver outstanding customer support via phone, email, WhatsApp, and other communication channels.

/n

- Respond promptly to customer inquiries and resolve concerns with empathy and professionalism.

/n

- Ensure a high level of customer satisfaction by providing timely and effective solutions.

/n





- Coordinate with internal teams to resolve customer issues and improve service delivery.

/n

- Track customer interactions and maintain accurate records using CRM and support tools.

/n

- Identify recurring customer concerns and share insights to improve processes and customer experience.

/n

- Build long-term relationships with customers through proactive communication and support.

/n /n What We're Looking For /n /n

- Minimum 1 year of relevant experience in Customer Support, Customer Success, Customer Experience, or a similar role.

/n

- Excellent verbal and written communication skills.

/n

- Strong problem-solving and analytical abilities.

/n

- Customer-first mindset with the ability to handle challenging situations professionally.

/n

- Experience working with CRM platforms or customer support tools is an added advantage.

/n

- Ability to work independently while effectively collaborating with cross-functional teams.

/n

- Comfortable working in a hybrid work workplace .

/n /n Why Join Iron Lady? /n /n

- Work with a mission-driven organization creating real impact.

/n

- Be part of a passionate and collaborative team.

/n

- Opportunity to learn from leading entrepreneurs and business leaders.

/n

- Fast-paced environment with ample growth opportunities.

/n

- Competitive salary package of ₹3 LPA – ₹4 LPA .

/n

- If creating exceptional customer experiences excites you, we'd love to connect with you. Apply now and become part of the Iron Lady journey!

/n

📌 Customer Experience Intern (Bengaluru)
🏢 Iron Lady
📍 Bengaluru