About the Company We are hiring Customer Support Associates for an International Voice Process at our Pune location.
About the Role The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO setting.
Responsibilities - Handle customer calls for international clients professionally and efficiently
- Understand customer issues and provide accurate resolutions
- Maintain high standards of communication and customer satisfaction
- Adhere to process guidelines and quality parameters
- Document customer interactions appropriately Qualifications - Undergraduate/Graduate freshers are eligible to apply
- Graduates with experience in International Voice / BPO domain are also welcome Required Skills - Excellent verbal communication skills in English
- Customer-focused mindset and problem-solving ability Preferred Skills - Experience in International Voice / BPO domain Pay range and compensation package 5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements) Equal Opportunity Statement Interested candidates can share their cv's on WhatsApp Contact Person: HR Smrati Chouhan Contact Details: (phone hidden)
📌 Customer Care Executive (Solapur)
🏢 WNS
📍 Solapur
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