- Manage customer interactions through phone calls, emails, and chats to resolve their queries and concerns.
- Provide excellent communication skills to build robust relationships with customers.
- Collaborate with team members to achieve common goals and objectives.
- Handle multiple tasks simultaneously while maintaining accuracy and efficiency.
- Maintain accurate records of customer interactions using CRM software.
Term & Condition *This role will be on 3rd Party payroll
**This role will involve employees to work in evening shift (3 pm to 12 am)
***This is Work From Office (WFO) role
Only if you are comfortable with above job role terms and conditions, please apply
📌 Contact Center Executive (Mumbai)
🏢 Theobroma foods
📍 Mumbai
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