About the Role

GenAirate Technologies builds SnapLine, an AI-powered submission intelligence platform that converts unstructured broker submissions, emails, PDFs, Excel files, images, into structured, decision-ready data for underwriters. Built for Lloyd's and the London Market, SnapLine is now expanding into US specialty insurance.

We're looking for a Cloud Engineer to build and maintain scalable infrastructure for SnapLine's document processing pipeline, working alongside our senior infra team as submission volume grows.

What You'll Do

- Build and maintain infrastructure that handles high volumes of document processing (PDFs, Excel files, images) reliably and at scale
- Design and implement caching and indexing strategies to keep processing and retrieval quick as volume grows
- Support inference infrastructure for our extraction models, thinking about latency, throughput, and cost
- Deploy and manage services across AWS and GCP (ECS, IAM, VPC, Pub/Sub, Firestore)
- Set up and maintain observability: logging, metrics, and dashboards using Grafana and Prometheus, so issues get caught before customers notice them
- Build and maintain CI/CD pipelines (GitHub Actions) for reliable, repeatable deployments
- Help maintain infrastructure documentation and controls supporting our SOC 2 Type 2 and ISO 27001 certifications
- Monitor system health,



respond to incidents, and troubleshoot production issues

What We're Looking For

- 2 to 4 years of experience in cloud infrastructure or DevOps roles
- Hands-on experience with AWS and/or GCP (containers, IAM, networking basics)
- Experience designing infrastructure for high-volume data or document processing workloads
- Practical experience with caching (Redis or similar) and indexing strategies
- Experience setting up monitoring and observability stacks (Grafana, Prometheus, or equivalent)
- Comfort with Git-based workflows and CI/CD tools
- Basic scripting ability (Python or Bash) for automation and tooling
- Good instincts around security basics: access control, secrets management, least privilege

Bonus Points

- Experience with inference infrastructure for ML models (batching, queuing, autoscaling)
- Familiarity with compliance frameworks (SOC 2, ISO 27001)
- Interest in insurtech or other regulated, related financial industries

What We're Not Looking For

- Candidates looking purely for a maintenance role. This is a growing infra function handling real production load, and you'll get exposure to meaningful architecture decisions early, but you should be comfortable learning fast rather than needing everything spelled out.

📌 Cloud Engineer (Bengaluru)
🏢 GenAirate Technologies
📍 Bengaluru