– BUSINESS DEVELOPMENT MANAGER /n /n Position Title /n Business Development Manager (BDM) /n Department /n Sales & Business Development /n /n Reporting To /n Manager – Sales & Business Development /n /n Location /n Indore, Madhya Pradesh /n /n Employment Type /n Full Time – Field Sales /n /n Experience Required /n 2 – 5 years in B2B / B2C, Industrial Sales, Institutional Sales experience in Coal /n /n Qualification /n B.E./B.TECH/ MBA Or Graduate of any stream /n /n Travel /n Extensive travel within assigned territory /n /n 1.

Position Summary /n Responsible for developing new business and expanding the assigned territory for Coal Supply & Industrial Fuel Solutions . The role involves identifying coal-consuming industries, generating leads, understanding customer requirements, offering suitable coal grades, negotiating commercial terms, closing orders and maintaining long-term customer relationships. /n /n 2.

Key Responsibilities /n /n 2.1 Lead Generation and Prospecting /n /n

- Identify and develop new customers through market visits, references, cold calling, industry networks.

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- Target Manufacturing companies like Pharmaceutical , Chemical, Paper, Steel, Sponge Iron, Cement, Agro Industries and other coal-consuming industries .

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- Build and maintain a strong customer/lead database and classify leads as Hot / Warm / Cold.

/n /n /n 2.2 Sales and Revenue Generation /n /n

- Achieve monthly, quarterly and annual sales targets.

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- Understand customer requirements regarding coal quantity, size, GCV, ash, moisture and other quality parameters .

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- Promote suitable Steam Coal, Slack Coal and ROM Coal as per customer requirements.

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- Prepare quotations, negotiate prices and commercial terms and close orders.

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- Follow up on POs, advance payments, dispatches, deliveries and outstanding receivables.

/n /n /n 2.3 Coal Supply & Coordination /n /n

- Coordinate with procurement, logistics and operations teams for timely supply.

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- Monitor dispatches, delivery schedules, quantity and quality-related requirements.

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- Coordinate with customers regarding sampling, testing and quality issues.

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- Ensure smooth execution of orders and resolve customer concerns.

/n /n /n 2.4 Customer Relationship Management /n /n

- Develop and maintain strong relationships with Purchase, Commercial, Plant and Management teams.

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- Conduct regular customer visits and follow-ups.

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- Generate repeat orders, referrals and long-term supply opportunities.

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- Address customer complaints and coordinate for timely resolution.

/n /n /n 2.5 Market Intelligence /n /n

- Track coal prices, availability, demand and competitor activities.

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- Identify new coal-consuming industries and emerging business opportunities.

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- Monitor market trends, customer requirements and applicable industry developments.

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- Share market feedback and business opportunities with management.

/n /n /n 2.6 Reporting and Documentation /n /n

- Maintain Daily Sales Report, Lead Tracker and customer database.

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- Submit weekly/monthly sales and market reports.

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- Track enquiries, quotations, orders, sales and collections.

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- Participate in sales review meetings with complete data and updates.

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Key Performance

Indicators /n /n

- Achievement of monthly/quarterly sales targets.

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- New qualified leads and customer acquisitions.

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- Customer visits and enquiries generated.

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- Lead-to-order conversion ratio.

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- Sales volume and revenue generated.

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- Repeat orders and customer retention.

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- Timely collection of receivables.

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- Accuracy and timeliness of reporting.

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Required Qualifications and Experience /n /n

- B.E./B.TECH/ MBA Or Graduate of any stream.

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- 2–5 years of experience in B2B, B2C, Industrial, Institutional or Project Sales .

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- Experience in Coal, Steel, Cement, Power or related industries will be an advantage.

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Skills and Competencies /n /n

- Strong communication, negotiation and relationship-management skills.

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- Basic understanding of coal quality parameters – GCV, Ash, Moisture, Size, ADB/ARB , etc.

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- Strong sales, follow-up and order-closing abilities.

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- Target-oriented and comfortable with extensive field travel.

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- Good knowledge of MS Excel, Word and CRM/reporting tools.

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- English, Hindi and regional language proficiency preferred.

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Compensation and Growth /n /n

- Fixed Salary + Performance-Linked Incentives.

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- Travel/Conveyance and other allowances as per company policy.

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- Growth opportunities opportunities based on performance and business contribution.

/n /n /n Contact No: +91 (phone hidden), Email: [email protected]

📌 Business Development Manager (Indore)
🏢 Centurion Energy (I) Private
📍 Indore