– Business Development Executive / Sales Executive / TelecallerAbout the Company

Particle14 Infotech Pvt. Ltd. is a technology and cybersecurity company providing software development, mobile and web applications, SaaS solutions, ERP/CRM systems, AI/ML solutions, blockchain/Web3, cybersecurity, digital forensics, cloud, and IT services to businesses and organizations.

We are looking for motivated and target-oriented professionals to join our Business Development & Sales Team.

Position

Business Development Executive / Sales Executive / Telecaller

Department

Business Development & Sales

Employment Type

Full-Time

Work Location

On-site / Hybrid / Remote — depending on company requirements

Experience

- Fresher: 0–1 year
- Experienced: 1–3 years preferred

1. Job ResponsibilitiesBusiness Development
- Identify and generate new business opportunities through various channels.
- Research potential clients, companies, startups, and organizations.
- Contact prospective clients through calls, WhatsApp, email, LinkedIn, and other communication channels.
- Understand client requirements and identify suitable IT/software solutions.
- Generate qualified leads and maintain a healthy sales pipeline.
- Schedule meetings and product/service discussions with prospective clients.
- Follow up regularly with leads and prospects.
- Build and maintain long-term relationships with clients.
- Convert qualified leads into paying customers.
- Achieve monthly and quarterly business development targets.

Sales
- Present and explain company services to prospective customers.
- Understand customer requirements, budget, timeline, and business objectives.
- Prepare and share quotations, proposals, and service details.
- Negotiate with clients regarding pricing, timelines, and deliverables within company policies.
- Coordinate with the technical/project team to understand project requirements.
- Follow up on proposals and quotations until closure.
- Maintain accurate records of leads, calls, meetings, proposals, and sales.
- Ensure proper handover of confirmed projects to the project/technical team.

Telecalling
- Make outbound calls to potential customers from company-provided leads and databases.
- Introduce Particle14's products and services professionally.
- Explain services in simple and understandable language.
- Identify customer interest and requirements.
- Qualify leads based on requirement, budget, urgency, and decision-making authority.
- Schedule appointments or meetings with interested prospects.




- Follow up with existing leads and inactive prospects.
- Maintain daily call and follow-up reports.
- Handle basic customer queries and redirect technical queries to the appropriate team.
- Maintain professional communication with every prospect.

2. Services You Will Sell The candidate may be responsible for generating business for services including:
- Website Development
- Web Application Development
- Android & iOS App Development
- SaaS Product Development
- CRM & ERP Development
- E-commerce Development
- Custom Software Development
- AI/ML Solutions
- AI Automation
- Cybersecurity Services
- Cybersecurity Auditing
- Penetration Testing
- Security Assessment
- SOC Services
- Cloud & Server Solutions
- Blockchain & Web3 Development
- Crypto Security
- Digital Forensics
- API & System Integration
- Maintenance & AMC Services
- UI/UX Design
- IT Consulting

3. Lead Generation Responsibilities The candidate should actively generate leads using:
- Cold Calling
- WhatsApp
- Email Marketing
- LinkedIn
- Social Media
- Business Directories
- Google Search
- B2B Platforms
- Existing Customer References
- Networking
- Online Research
- Company-provided lead databases

The candidate will be expected to maintain a consistent pipeline of new prospects.
- Required SkillsCommunication Skills

- Excellent verbal communication skills.
- Good written communication skills.
- Ability to communicate professionally with business owners and decision-makers.
- Good English and Hindi communication skills.
- Ability to explain technical services in a simple manner.

Sales Skills
- Lead generation
- Cold calling
- Lead qualification
- Follow-up
- Negotiation
- Client handling
- Sales conversion
- Relationship management
- Proposal follow-up
- Target achievement

Technical Understanding A basic understanding of the following will be an advantage:
- Websites
- Mobile applications
- Web applications
- SaaS
- CRM/ERP
- AI solutions
- Cybersecurity
- Cloud services
- Software development lifecycle

Technical knowledge is not mandatory for freshers, but the candidate must be willing to learn the company's services.

- Candidate Requirements

- Minimum qualification:



12th Pass / Graduate.
- Bachelor's degree in Business, Marketing, Management, IT, or a related field is preferred.
- Freshers with strong communication and sales skills can apply.
- Previous experience in IT sales, software sales, B2B sales, telecalling, or business development will be an advantage.
- Comfortable making a high volume of outbound calls.
- Target-oriented and self-motivated.
- Good negotiation and convincing skills.
- Professional attitude and positive mindset.
- Willingness to learn technology and IT services.

6. Key Performance Indicators (KPIs)

Performance will be evaluated based on:

- Number of calls made.
- Number of new leads generated.
- Number of qualified leads.
- Number of meetings scheduled.
- Number of proposals/quotations sent.
- Follow-up efficiency.
- Lead-to-client conversion rate.
- Monthly sales/revenue generated.
- Customer relationship quality.
- Achievement of assigned targets.

7. Daily Responsibilities A typical working day may include:
- Review assigned leads.
- Make outbound calls.
- Generate new leads.
- Qualify interested prospects.
- Send company profile/service information.
- Schedule client meetings.
- Conduct follow-ups.
- Coordinate with the technical team when required.
- Follow up on quotations and proposals.
- Update CRM/lead records.
- Submit daily sales and calling reports.

8. Compensation

Salary will depend on experience, communication skills, sales ability, and interview performance.

Incentives

Performance-based incentives/commission will be provided based on:

- Lead conversion
- Project closure
- Revenue generated
- Monthly target achievement

High performers can earn significantly more through incentives.

- Growth opportunities

Successful candidates can progress through the following career path:

Telecaller → Sales Executive → Business Development Executive → Senior BDE → Business Development Manager → Sales Manager

High-performing employees may receive increased responsibilities, incentives, and leadership opportunities.

- What We Are Looking For

We are looking for someone who is:

- Confident
- Energetic
- Target-oriented
- Good at communication
- Comfortable with cold calling
- Good at convincing people
- Consistent with follow-ups
- Interested in technology and software
- Able to build professional relationships
- Focused on achieving sales targets

Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Work Location: In person

📌 Business Development Executive (BDE) (Greater Noida)
🏢 Particle14 Infotech
📍 Greater Noida