Job Summary The ideal candidate will possess solid expertise in Knowledge Management, Business Process Analysis, Content Goverce, Stakeholder Management, Digital Transformation, and AI-enabled Knowledge Discovery Platforms. This individual will be responsible for defining business requirements, driving user adoption, establishing goverce frameworks, and ensuring the new platform aligns with organizational objectives.

The consultant will work closely with Product Owners, Knowledge Authors, Business Leaders, Solution Architects, AI Engineers, and Delivery Teams to ensure successful implementation and adoption of the enterprise Knowledge Management ecosystem.

Roles and Responsibilities

- Requirements Management: Elicit, analyze, and document business requirements across multiple stakeholder groups.
- Translate business needs into functional and non-functional requirements.
- Define user personas, use cases, business workflows, and process maps.
- Create business requirements documents BRDs, process flows, user stories, and acceptance criteria.
- Manage requirement prioritization and backlog refinement activities.
- AI Knowledge Discovery Enablement: Collaborate with AI teams to define business requirements for AI-powered search.
- AI Knowledge Discovery Enablement: Collaborate with AI teams to define business requirements for Auto-tagging.
- AI Knowledge Discovery Enablement: Collaborate with AI teams to define business requirements for Content recommendations.
- AI Knowledge Discovery Enablement: Collaborate with AI teams to define business requirements for Metadata generation.
- AI Knowledge Discovery Enablement:



Collaborate with AI teams to define business requirements for Conversational knowledge assistants.
- Establish business rules and goverce for AI-generated insights.
- Define business success metrics for AI-driven knowledge discovery.
- Validate AI search relevance and usability from a business perspective.
- Change Management Adoption: Define organizational change management strategy.
- Change Management Adoption: Develop user adoption and communication plans.
- Change Management Adoption: Create training plans for Authors, Approvers, Readers, and Administrators.
- Change Management Adoption: Measure adoption rates and user engagement.
- Change Management Adoption: Establish continuous feedback mechanisms for future enhancements.

Technical Functional Skills
- Business Consulting
- Business Process Analysis
- Requirements Engineering
- Process Modeling
- Operating Model Design
- Business Architecture
- Stakeholder Management
- Workshop Facilitation
- Organizational Change Management
- Knowledge Management
- Knowledge Lifecycle Management
- Content Goverce
- Content Taxonomy Design
- Metadata Management
- Content Quality Standards
- Records Management
- Knowledge Discovery
- AI Digital Transformation
- AI-Powered Search Concepts
- Generative AI Use Cases
- Auto-Tagging and Metadata Management
- Enterprise Search Platforms
- Knowledge Discovery Solutions
- User Experience Optimization

Primary Focus Primary Focus: Knowledge Management Strategy Business Transformation Content Goverce Requirements Management AI-Enabled Knowledge Discovery Content Migration User Adoption Stakeholder Management

📌 Business Consulting Advisor (Chennai)
🏢 enGen Global
📍 Chennai