Greetings from Zensar Technologies, Pune !!!

We are hiring for a Background Verification Specialist is responsible for managing end-to-end pre-employment screening and background verification activities for candidates across the UK, Europe, Africa and Rest of World (ROW) geographies.

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Description

- The Background Verification Specialist is responsible for managing end-to-end pre-employment screening and background verification activities for candidates across the UK, Europe, and Rest of World (ROW) geographies.
- The incumbent will ensure timely completion of background checks, regulatory compliance, stakeholder management, vendor governance, and resolution of verification discrepancies while maintaining excellent candidate experience.
- The role requires close collaboration with Talent Acquisition, HR Operations, Compliance, Legal, Hiring Managers, and external screening vendors to ensure all hires meet organizational and client-specific onboarding requirements.

Key Responsibilities :

Background Verification Operations

- Manage end-to-end background verification process for hires across UK, Europe, Middle East, APAC, LATAM, and other ROW countries.
- Initiate and track verification requests through screening vendors and internal systems. Review completed background reports for accuracy, completeness, and compliance.
- Analyze discrepancies and coordinate adjudication activities. Ensure closure of all cases within defined SLAs before onboarding.

Verification Management

- Coordinate and validate
- Identity Verification
- Right to Work Checks




- Employment Verification
- Education Verification
- Criminal Record Checks
- Address Verification
- Skilled License Verification Credit Checks (where legally permissible)
- Reference Checks
- Global Sanctions & Watchlist Screening

Candidate & Stakeholder Management

- Act as primary point of contact for candidates regarding BGV documentation and status updates. Partner with recruiters, HR business partners, hiring managers, and onboarding teams to ensure timely completion.
- Provide advisory support on country-specific screening requirements.
- Resolve escalation cases and verification challenges.

Vendor Management

- Coordinate with global background screening vendors.
- Monitor vendor performance against SLAs.
- Conduct regular governance reviews and audit checks.
- Escalate delays and quality issues to vendor management teams.

Compliance & Risk Management

- Ensure compliance with:
- UK GDPR
- EU GDPR
- Local Labor Laws
- Data Privacy Regulations
- Client-specific compliance requirements
- Manage high-risk cases and screening exceptions.
- Support internal and external audits.

Reporting & Analytics
- Prepare weekly and monthly BGV dashboards.
- Track: Verification volumes SLA adherence Aging cases Vendor performance Discrepancy trends Compliance metrics Identify process improvement opportunities.
- Process Excellence Drive automation and standardization initiatives.
- Maintain SOPs, process documentation, and knowledge repositories.
- Participate in system enhancement and digital transformation projects.

📌 Background Verification Specialist / BGV - UK Europe & South Africa (Pune)
🏢 Zensar Technologies
📍 Pune