? We’re Hiring | Assistant Manager – Operations | Chennai
Department: Operations
Experience: 5–8 Years
Industry: 3PL / Logistics / Warehousing / Supply Chain
? Job Summary
We are looking for a result-oriented Assistant Manager – Operations to manage and supervise day-to-day warehouse and logistics operations. The ideal candidate should have strong experience in 3PL/warehouse operations, team handling, customer coordination, inventory management, KPI management, and process improvement .
? Key Responsibilities
- Manage end-to-end day-to-day warehouse and logistics operations at the customer/site location.
- Ensure smooth execution of inbound, storage, inventory, picking, packing, dispatch, and material movement activities.
- Plan and allocate manpower effectively to achieve daily operational targets.
- Monitor productivity, quality, inventory accuracy, and operational KPIs.
- Coordinate with customers, transporters, vendors, and internal teams for smooth operations.
- Ensure timely preparation and submission of Daily MIS, DWM, KPI reports, and operational dashboards .
- Monitor inventory accuracy and ensure proper system and physical stock reconciliation.
- Identify operational gaps, implement corrective actions, and drive Kaizen and continuous improvement initiatives .
- Ensure compliance with SOPs, Work Instructions, safety standards,
and statutory requirements .
- Monitor housekeeping, 5S, safety, and workplace discipline at the site.
- Handle customer queries, complaints, escalations, and ensure timely resolution.
- Conduct regular team meetings, performance reviews, and employee training.
- Monitor operational costs and support initiatives for improving productivity and cost efficiency.
- Ensure proper documentation and adherence to company and customer processes.
- Drive a culture of Safety, Quality, Productivity, and Customer Satisfaction .
? Key Skills
- Warehouse & 3PL Operations
- Team & Manpower Management
- Inventory Management
- Customer Handling
- KPI & MIS Management
- Process Improvement / Kaizen
- 5S & Safety Management
- SAP/WMS knowledge preferred
- MS Excel & Reporting
- Strong Communication & Leadership Skills
? Qualification Graduate / Diploma in Logistics, Supply Chain, Operations, or a related field. MBA/PG qualification will be an added advantage.
? Ideal Candidate
Candidates with robust hands-on experience in warehouse/3PL operations , excellent team-handling capabilities, customer-facing experience, and a strong focus on operational excellence are encouraged to apply.
? Interested candidates can share their updated CV at:
[email protected]
📌 Assistant Operations Manager (Chennai)
🏢 UnoStar Value Chain
📍 Chennai