- Responsible to acquire new business – by driving the assigned line of business & achieve the set sales targets
- Achieve the assigned revenue targets on a monthly / quarterly / annual basis
- Responsible for margin management
- Explore recent markets to penetrate & achieve the benchmarked conversion ratio
- Responsible for smooth on-boarding of customers and conduct seamless operations
- Responsible for high accuracy and setting excellent customer service standards
- Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport
- Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis
- Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines
- Maintain effective co-ordination between the customer and the branch service delivery team
- Responsible to report the actual daily position to dealing room
- Be a team player and ensure a cohesive working
- Relationship management with the customers for a long term mutually beneficial business association
- Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines
- Analyzing the CRM data and refining / sharpening the approach of the team
- Giving inputs to the Digital Marketing team about customer trends and preferences
📌 Assistant Manager- Sales (Bengaluru)
🏢 Thomas Cook India
📍 Bengaluru
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