Job Title : Principal / Solution Architect - Digital, MarTech & AI Solutions (Life Sciences)

Location : Chennai / Hyderabad / Pune

Job Summary :

We are seeking a highly experienced Digital Practice Leader with strong expertise across MarTech, AdTech, AI/GenAI, Customer Experience, and Enterprise Digital Transformation within the Life Sciences and Healthcare domain. The ideal candidate will bring deep experience leading large-scale digital programs, building Digital/MarTech practices, driving AI-enabled content generation and personalization initiatives, and delivering measurable business outcomes for pharmaceutical, healthcare, medical device, and regulated industry clients.

This role will lead strategic consulting, solution architecture, AI-driven marketing transformation, and enterprise delivery programs across customer engagement, omnichannel content operations, digital experience platforms, data & AI ecosystems, and cloud modernization initiatives.

Key Responsibilities :

- Define strategic vision, capability roadmap, accelerators, reusable frameworks, and GTM offerings for Digital Experience and AI-enabled marketing transformation.
- Lead and mentor cross-functional teams including architects, AI engineers, program managers, data engineers, MarTech specialists, and consulting teams.
- Drive practice growth through solution development, pre-sales support, strategic proposals, and executive client engagement.
- Establish delivery governance, operational excellence, KPIs, risk management, and value realization frameworks.

MarTech, CX & Omnichannel Transformation :

- Lead enterprise MarTech and AdTech transformation initiatives involving :
- Adobe Experience Cloud
- AEM / Headless CMS
- Adobe Target
- Adobe Analytics
- RTCDP / CDP




- Salesforce Marketing Cloud
- Marketo
- Customer Journey Analytics (CJA)
- Customer Journey Orchestration (CJO)
- Architect and deliver omnichannel engagement solutions for HCP, patient, and consumer journeys.
- Drive personalization, audience activation, segmentation, campaign orchestration, and digital content operations.
- Implement enterprise content supply chain modernization and AI-powered content generation workflows.
- Lead integrations across CRM, CDP, DAM, ERP, analytics, and activation platforms.

AI / GenAI & Intelligent Content Solutions :

- Lead AI/GenAI transformation programs for marketing, medical, and customer engagement functions.
- Design and implement AI-powered content generation and personalization platforms leveraging :
- LLMs
- Agentic AI
- RAG architectures
- Vector databases
- Prompt orchestration frameworks
- MLOps platforms
- Develop AI-enabled solutions for :
- Medical content generation
- Omnichannel campaign content
- Personalized customer communications
- Intelligent knowledge management
- Automated content tagging and classification
- Conversational AI assistants
- Define Responsible AI governance including explainability, compliance, model monitoring, and regulatory alignment.

Life Sciences Domain Leadership :

- Drive digital transformation initiatives for pharmaceutical, biotech, medical device,



and healthcare organizations.
- Support regulated programs involving :
- HIPAA
- GDPR
- GxP awareness
- Data privacy
- AI governance
- Compliance and audit readiness
- Partner with medical, commercial, regulatory, marketing, and IT stakeholders to modernize customer engagement ecosystems.
- Support patient engagement, HCP engagement, digital therapeutics, clinical supply, and commercial operations initiatives.

Required Qualifications :

- 15 years of experience in Digital Transformation, MarTech, AdTech, AI, and Enterprise Technology leadership.
- Strong experience in Life Sciences, Healthcare, or regulated industry environments.
- Proven expertise building and scaling Digital or MarTech practices.
- Hands-on experience with Adobe Experience Cloud ecosystem and enterprise CX platforms.
- Experience delivering AI/GenAI solutions for marketing, content generation, or customer engagement.
- Robust understanding of omnichannel engagement, CDP, personalization, analytics, and digital marketing ecosystems.
- Experience managing large cross-functional global delivery teams and enterprise stakeholders.
- Strong executive communication, consulting, and stakeholder management capabilities.
- Experience with Agile / SAFe delivery methodologies.

Preferred Experience :

- Experience supporting Pharma Commercial Operations and Omnichannel Marketing.
- Exposure to medical/legal/regulatory (MLR) workflows.
- Experience with AI-powered content supply chain modernization.
- Experience in customer data platforms and advanced audience activation.
- Experience driving digital transformation consulting engagements and practice leadership.

📌 Agilisium - Principal Solution Architect - MarTech & AI Solutions (India)
🏢 Agilisium
📍 India