· Management and development of long-standing client relationships, with an intense focus on exceeding client expectations and driving service delivery. /n · Delivering a hands-on approach to service. /n · Developing sales plan and strategy for active and potential pursuits. /n · Delivering value through developing and managing technical projects to solve customer problems. /n · Making the most of every opportunity and being hungry for success. /n · Achieving the territory budget in a timely and efficient manner in order to achieve divisional goals. /n · Growing the territory through the sale of the company's products and services. /n · Delivering 100% service coverage for assigned customers in accordance with agreed work plans. /n · Carrying out minor repairs on equipment as necessary. /n · Assisting with asset management in the field and carry out repairs and maintenance on assets where necessary. /n · Implementing customer pricing policies and guidelines as per division objectives. /n · Maintaining contact with customers to ensure that their needs are being properly understood and addressed. /n · Liaising with customers and internal departments to arrange pricing, invoicing, delivery and special instructions and any other issues to facilitate sales. /n · Managing contract renewal and renegotiation within the guidelines set by the division /n · Informing customers of supply and price trends and advise them on inventory control for the company's products. /n · Monitoring market developments and competitive activity and report in monthly reports. /n · Maintaining up to date knowledge of the company's recent products and programs and equipment. /n · Ensuring site service schedules are updated. /n · Carrying out trials and provide interim reports on the trial work and full reports on completion. /n · Completing customer reviews.
/n · Ensuring test kits are maintained with all required reagents and ensure they reflect a professional presentation. /n · Preparing sales proposals for existing customers. /n · Coordinating effectively with other divisions to pursue the company's Circle the Customer philosophy and actively promote Circle the Customer opportunities. /n · Submitting monthly reports to the District Sales Manager outlining progress against objectives and plans. /n · Referring complaints to customer service for lodgement in the quality system and follow up to ensure corrective action is taken. /n · Providing product and technical support to other Sales Managers and Service Technicians. /n Key Skills/Qualifications: /n · Education qualification in a B.
Tech Food
Tech, BE / Chemical Engineering/ M.Sc. Microbiology or related discipline. /n · 0-3 Yrs experience Chemical Industry. /n · F&B; chemical, Food ingredient selling experience /n · Sound commercial sales and service experience, with a proven ability to achieve sales targets. /n · Relevant tertiary education is considered favorable, but not essential. /n · Strong communication skills with an aptitude to build strong professional relationships with customers in a wide range of capacities. /n · Demonstrated customer focus with a commitment to proving quality and value added service. /n · Self-motivated with exceptional organization skills and the ability to work independently. /n · An aptitude for hands on work, with a mechanical mindset and the ability to apply solid analytical and troubleshooting skills. /n · Possess a willingness to learn through new experiences and opportunities. /n · Possess a willingness and ability to work various hours and travel if required. /n · Passion, drive and a sense of urgency are critical to your success in this role. /n · A clean and full drivers licence.