21 Aug
|
Swiggy
|
Maharashtra
21 Aug
Swiggy
Maharashtra
Ways of Working - Office / Field: Employees are expected to work from the office on all days outof their respective base locations.About the Team -Swiggy Dineout is building India’s largest dining out platform that processes more than 100Mdiners for its partner restaurants across its network for 21000 restaurants in 34 cities andgrowing. We are striving to augment our consumer promise of enabling unparalleledconvenience by helping diners explore restaurants across all categories - from QSRs, cafes,casual dining, premium, fine dining and more and offer the widest range of offers on restaurantbills through easy payments on the app. We are on a mission to change the way India dines out.If you are a foodie and equally passionate to redefine the experience of dining out, join our teamto be a part of the Swiggy ride!Dineout is present in 34 cities across India and we have partnerships with more than 21,000restaurant partners where users can save up to 40% on their dining bills when they pay theirrestaurant bills using the dine out feature on the Swiggy appRole Summary -The role holder is expected to oversee the onboarding and account management activities onthe ground regularly. Meet top accounts consistently to understand partner mindset, investmentappetite, growth goals to grow the business.
Resolve queries and objections posed by thepartners and support the front line in meeting their targets.Responsibilities -Account & Partner Relationship Management● Discuss the P & L of the top restaurant partners to enable them see performanceopportunities/misses; analyze revenue expectations and investment capability.● Structure the commercial understanding between the account and Swiggy for existingand new accounts and propose revisions/changes seasonally or when agreed upon.● Articulate insights that can help partners in taking necessary corrective actions for growthby activating the right growth metrics/levers● Meet the competitor's top accounts to gather insights on competitor actions and proposecounter measureData Interpretation :● Track Weekly Account Growth / Degrowth at portfolio /city level and RCA the reasons of it● Track performance of Low Counter Share Outlets on the platform & Build plans.Interaction with Stakeholders:● Interact with partner support (discount change, Restaurant Display page etc.), salesoperations (competition comparison data, or any ongoing festival data etc.) and financeteam ( reconciliation of payouts, queries on GST etc, amount not credited to partneraccounts etc.).Functional Competencies:● Understand Dine Out offerings and gain clarity of growth levers.● Knowledge of basic metrics such as operating hours of restaurants, ADs revenue perorder (Ads RPO),
Commission Revenue per order and its constituents such as AverageOrder Value (AOV)● Knowledge of the partner app features and user interface.● Elements of data dashboards such as CMS/ PowerBi/Compass/SalesmateUnderstanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise transactions across accounts, denial rates, supply metrics vs competitionDesired Skill :● Graduate with 4-6 years of field sales experience; Fluency in local language and workingknowledge of English● Positive working knowledge and experience of e-commerce activities and all onlinemarketing channels● Confident, Pleasing, and a go-getter personality● Effective communication skills● Attitude & Aptitude for Sales● Analytical, good Excel skills.● The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules●Leadership and Influencing skills: Identify, build, and use a wide network of contacts withpeople at all levels, internally and externally. Achieves a good result through a well-plannedapproach.● Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriatesolutions. Be able to identify opportunities and recommend/influence change to increasethe effectiveness and success of campaigns.● Creativity & Initiative: Demonstrate creativity & originality in your work and have thepersonal drive and initiative to bring about change and help drive the businessforward."We are an equal opportunity employer and all qualified applicants will receive consideration foremployment without regards to race, color, religion, sex, disability status, or any othercharacteristic protected by the law"
📌 Assistant Manager- Strategic Account Sales (Maharashtra)
🏢 Swiggy
📍 Maharashtra