Job DescriptionRoles and Responsibilities- Provide exceptional customer support to clients through phone calls- Handle customer queries related to products/services offered by Accenture.- Resolve issues promptly and efficiently while maintaining a high level of professionalism.- Collaborate with internal teams to resolve complex customer complaints.- Meet performance targets set by the organization for quality, productivity, and sales metrics.Desired Candidate Profile- 0-5 years of experience in BPO/Call Centre environment (International Voice Process).- Excellent communication skills with ability to handle international customers effectively.- Strong problem-solving skills with attention to detail and analytical thinking.- Ability to work in rotational shifts including night shifts (if required).- Graduation from any stream with positive English language proficiency.
📌 Customer Support (Bengaluru)
🏢 Ignites Human Capital
📍 Bengaluru
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