Roles and Responsibilities :-

- Walk-in Customer management & query resolution
- Cash collection, deposition & maintenance of the accurate records
- Loan Closure cases updation & closure
- Reconciliation of Bank Account - open items
- Coordination with RTO / local authorities for Trade License Renewal
- Timely updation of Receipts, RC to Core Systems & reconciliation
- Empanelment of recent brokers & Coordination with Brokers for sale of Repossessed Vehicles for the mapped stockyards
- Monthly audit of receipts updated and received from collection team
- Laisioning with Various departments such as Legal/Repayment/Admin/Customer Service / Collections
- Record Keeping and Admin Activities
- Ensure 100% Compliance of Process and policies
- Ensure achievement of targets for:
- PI & Charges collection for the branch
- Cross sale of Insurance & Lead generation
- Conduct Service Camps at Branch & Non-Branch locations

Experience :-

Minimum 2 to 4 years of experience, preferably in Financial Services/Banking/FMCG/NBFC

📌 Branch Operations & Service Manager (India)
🏢 SkillLabs
📍 India