- Manage and support virtual desktop and cloud workspace environments using Citrix, Azure Virtual Desktop, Windows 365, DaaS, and related technologies.
- Analyse incidents, performance issues, capacity trends, and user experience data to identify problems and recommend improvements
- Coordinate with infrastructure, cloud, network, security, service desk, and vendor teams to ensure reliable virtual workspace services.
- Create dashboards, reports, service health metrics, documentation, and executive summaries for operational reviews
- Drive continuous improvement, automation, governance, and operational readiness while following ITIL service management practices.
📌 Virtual Infrastructure (Exp in VDI, Citrix) (India)
🏢 Objectwin Technology India
📍 India
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