Role Summary

This role is primarily responsible for managing the organization's network infrastructure and end-to-end IT asset lifecycle. The engineer will ensure stable, secure network operations across LAN/WAN environments while maintaining accurate asset records, driving procurement governance, and supporting IT compliance initiatives across Chennai and branch offices.

Key Responsibilitie

s
1. Network Support & Operations (Primary Focu

- s)Monitor, configure, and troubleshoot LAN/WAN infrastructure including switches, routers, and wireless access poin
- tsAdminister FortiGate firewall — policy management, NAT rules, VPN configuration, and log revi
- ewManage VLAN segmentation, DHCP scopes, and DNS configurations across Fortinet and Microsoft environmen
- tsSupport and maintain Wi-Fi infrastructure (FortiAP or similar) including site surveys and channel planni
- ngConfigure and troubleshoot site-to-site VPN and remote access VPN for branch locatio
- nsMaintain comprehensive network documentation: IP address management (IPAM), topology diagrams, and network runboo
- ksUse monitoring tools (OpManager, SolarWinds, or equivalent) for proactive network health and performance tracki
- ngRespond to and resolve network-related incidents, ensuring minimal downtime and adherence to SL

As
2. IT Asset Management (Primary Foc

- us)Own and maintain the end-to-end IT asset lifecycle — procurement, tagging, deployment, tracking, and retirement/dispo
- salManage and regularly audit the IT asset inventory covering hardware (desktops, laptops, servers, network devices), software licenses, and peripher
- alsCoordinate with vendors for procurement, warranty management, AMC renewals, and hardware replaceme
- ntsMaintain asset records in the ITSM tool (ServiceDesk Plus or equivalent), ensuring data accuracy and completen
- essSupport software license compliance — track allocations, renewals, and ensure adherence to licensing agreeme




- ntsPrepare asset utilization reports and present periodic summaries to IT managem
- entDefine and enforce asset tagging standards, disposal procedures (e-waste), and asset handover/return proces
- sesLiaise with Finance for asset capitalization, depreciation tracking, and audit supp

ort
3. Systems & Endpoint Support (Second

- ary)Manage Active Directory — user provisioning, OU structure, Group Policy Objects (GPOs), and access con
- trolSupport Windows Server administration (2019/2022) including DHCP, DNS, and file share manage
- mentAssist with Microsoft Intune / Hybrid Azure AD Join for endpoint compliance and policy enforce
- mentPerform patch management and vulnerability remediation using Endpoint Central or equivalent t
- oolsProvide Level 1/2 support for hardware, software, and OS issues, managing tickets within defined SLAs in ServiceDesk

Plus
4. Security & Compl

- ianceEnforce endpoint security policies via Sophos EDR, antivirus, and firewall
- rulesMonitor security alerts and escalate incidents per defined IT security proce
- duresAudit user access controls, privileged accounts, and software licensing compl
- ianceSupport data protection policy adherence and participate in security awareness initia

tives
5. Reporting & Documen

- tationPrepare weekly/monthly network performance and asset status reports for IT management
- reviewMaintain accurate SOPs, network configurations, asset lifecycle policies, and escalation proc
- eduresSupport internal and external IT audits with accurate documentation and ev

idenceRequired Qualific

ations
Ed





- ucationBachelor's degree in computer science, Information Technology, or a related dis
- ciplineDiploma holders with demonstrably solid hands-on experience will be con

sidered
Technica

- l SkillsHands-on experience with managed switches, VLANs, routing concepts, and wireless infras
- tructureWorking knowledge of FortiGate firewall — policy rules, NAT, VPN; Fortinet stack exposure is a strong a
- dvantageProven experience in IT asset lifecycle management — tagging, tracking, auditing, and
- disposalFamiliarity with ITSM tools (ServiceDesk Plus, Freshservice, or equivalent) for asset and ticket ma
- nagementWorking knowledge of Active Directory, Group Policy, DNS, and DHCP admini
- strationExperience with Microsoft 365 administration (Exchange Online, Teams, Sha
- rePoint)Basic scripting ability in PowerShell for asset reporting or network automati
- on tasksUnderstanding of ITIL service management principles, particularly Asset and Configuration Managemen

t (SACM)
So

- ft SkillsStrong attention to detail — especially in maintaining accurate asset records and network docu
- mentationAbility to manage multiple priorities, coordinate with vendors, and work inde
- pendentlyClear communication skills — able to liaise with Finance, Procurement, and non-technical sta
- keholdersProcess-oriented mindset with a commitment to documentation quality and c

ompliance
Preferred Qual

- ificationsCertifications: CompTIA Network+, Fortinet NSE 4, ITIL Foundation, or Microsoft MD-10
- 2 / AZ-900Hands-on exposure to Fortinet products (FortiGate, FortiSwitch
- , FortiAP)Experience with dedicated ITAM tools (Manage Engine AssetExplorer, Lansweeper, o
- r similar)Working knowledge of Azure Active Directory
- / Entra IDExperience supporting hybrid on-premises and cloud infrastructure en
- vironmentsExposure to IT procurement processes — RFQ, vendor evaluation, and contract

management

📌 Network Support & Asset Management Engineer (Chennai)
🏢 loanDNA
📍 Chennai