The CEC Officer - Inbound - Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a solid focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions.
📌 Sky Service Potential - RM-Sky Channel-Contact Centre Inbound (Noida)
🏢 Kotak Mahindra Bank
📍 Noida
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