To drive primary sales by engaging prospective customers at the front-end, converting qualified leads into site visits and bookings, while delivering a high-quality customer experience aligned to Brigade’s brand standards.
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Key Responsibilities
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- Lead Engagement & Qualification:
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- Handle inbound and outbound leads, understand customer requirements, and effectively qualify prospects.
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- Site Visit Conversion:
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- Drive customer site visits through persuasive communication, follow-ups, and relationship management.
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- Sales Closure Support:
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- Present projects, value propositions, and pricing details to convert prospects into bookings, in coordination with closing managers.
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- Customer Experience:
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- Deliver a seamless and premium buying experience at pre-booking stage, ensuring strong brand recall.
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- Pipeline Management:
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- Track leads, follow-ups, and conversions through CRM systems (e.g.,
Darwinbox / internal CRM) with high discipline.
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- Market Intelligence:
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- Stay updated on market trends, competitor offerings, and customer preferences to improve conversion effectiveness.
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- Cross-functional Coordination:
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- Work closely with marketing, CRM, and site teams to ensure smooth customer journey from inquiry to booking.
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Key Metrics (KPIs)
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- Lead-to-site visit conversion ratio
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- Site visit-to-booking conversion
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- Revenue / bookings achieved against targets
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- Customer experience feedback at pre-sales stage
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Ideal Candidate Profile
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- 5–12 years of experience in real estate / high-value sales
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- Solid communication and persuasion skills
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- Customer-centric mindset with high energy and ownership
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Reporting Structure
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- Reports to: Project sales head
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📌 Deputy Sales Manager (Bengaluru)
🏢 Brigade Group
📍 Bengaluru
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