Job Description

Rakon India is looking for an experienced and agile Head - Quality (Senior Manager) to lead Quality Assurance, Quality Control, Supplier Quality, Customer Quality, and Quality Management Systems across our advanced electronics manufacturing operations.

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This is a strategic leadership role for a quality professional who is passionate about driving operational excellence, customer satisfaction, continuous improvement, and world-class quality standards.

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Experience

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15+ years in Quality Management within Electronics Manufacturing, including at least 10 years in leadership/managerial roles.

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Key Responsibilities

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Lead end-to-end Quality Assurance and Quality Control functions

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Drive customer, supplier, product, and process quality excellence

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Ensure compliance with ISO 9001, ISO 14001, EHS, and regulatory requirements

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Lead certifications, internal and external audits, and quality improvement initiatives

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Manage customer complaints, 8D reports, RMAs, corrective and preventive actions

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Develop and mentor high-performing quality teams

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Implement Lean, Six Sigma, Kaizen, SPC, FMEA, and continuous improvement programs

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Partner with customers, suppliers, and cross-functional teams to achieve best-in-class quality performance

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Desired Profile

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Proven experience in electronics manufacturing

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Strong exposure to SMT/PTH processes, PCB assemblies, product integration, and testing

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Expertise in Supplier Quality Management and Incoming Quality Control

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Knowledge of IPC-A-610, IPC-600, ISO standards, ESD/MSD requirements, FMEA, Control Plans, and Root Cause Analysis methodologies

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Strong leadership, stakeholder management, communication, and problem-solving skills

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What You'll Drive

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High Yield & Zero-Defect Culture

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Customer Satisfaction & Quality Excellence

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Continuous Improvement & Operational Excellence

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Digitization & Automation of Quality Processes

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Development of a World-Class Quality Organization

📌 Head - Quality (Senior Manager) | Rakon India Pvt. Ltd. | Bengaluru
🏢 Rakon
📍 Bengaluru