Job Description

Job Description – Admission Counselor

/n

Position: Admission Counselor

/n

Department: Admissions

/n

Location: Jaipur

/n

Industry: Education / International School

/n

Reporting To: Head of Admissions / School Leadership

/n

About the Role

/n

We are looking for an experienced, student-centric, and proactive Admission Counselor to manage prospective parent enquiries and guide families throughout the school admission journey.

/n

The ideal candidate should have excellent communication and interpersonal skills, a customer-focused approach, and the ability to effectively communicate the school's vision, academic programmes, learning philosophy, and overall value proposition to prospective families.

/n

The Admission Counselor will play a key role in converting enquiries into admissions while ensuring that every prospective family receives a professional, informative, and positive experience.

/n

Key Responsibilities

/n

1. Enquiry & Lead Management

/n

/n

- Handle admission enquiries received through phone calls, emails, walk-ins, website, social media, and other digital channels .

/n

- Understand the requirements and expectations of prospective parents and provide appropriate information.

/n

- Maintain regular follow-ups with prospective families and ensure timely responses to all enquiries.

/n

- Manage the admission enquiry pipeline and track leads from initial enquiry through enrolment.

/n

/n

1. Parent Counselling & School Representation

/n

/n

- Counsel prospective parents regarding the school's curriculum, academic programmes, teaching methodology, facilities, activities, and overall educational philosophy .

/n

- Clearly communicate the school's vision, mission, values, and unique value proposition.

/n

- Address parent queries and concerns professionally and provide accurate information.

/n

- Build strong relationships with prospective parents and create a positive impression of the school.

/n

/n

1. School Tours

/n

/n

- Conduct professional and engaging campus/school tours for prospective families.

/n

- Explain key facilities, learning spaces, programmes, activities, and student experiences during the tour.

/n





- Personalise the school tour based on the interests and requirements of the family.

/n

- Ensure prospective parents receive a welcoming and memorable experience.

/n

/n

1. Admission Process Management

/n

/n

- Guide parents through the complete admission process, including:

/n

- Enquiry and registration

/n

- Application submission

/n

- Documentation

/n

- Assessments/interactions

/n

- Admission decision

/n

- Fee/payment formalities

/n

- Final enrolment

/n

- Coordinate with academic, administration, finance, and other relevant departments to ensure a smooth admission experience.

/n

- Keep parents updated about the status of their application at every stage.

/n

/n

1. Data & MIS Management

/n

/n

- Maintain accurate and updated records of enquiries, leads, follow-ups, applications, conversions, and enrolments .

/n

- Regularly update the admission CRM/MIS or other lead management systems.

/n

- Prepare admission-related reports and provide regular updates to the reporting manager.

/n

- Monitor lead conversion and follow-up effectiveness.

/n

/n

1. Parent Relationship Management

/n

/n

- Develop and maintain strong relationships with prospective and newly enrolled families.

/n

- Ensure timely and professional communication throughout the admission journey.

/n

- Handle parent concerns and coordinate with the concerned teams for resolution.

/n

- Maintain a high level of professionalism and confidentiality while dealing with families.

/n

/n

1. Admission Events & Outreach

/n

/n

- Support and participate in Open Houses, admission events, school exhibitions, parent interactions, workshops, and outreach activities .

/n

- Assist in school marketing and admission campaigns when required.

/n





- Support other admission-related activities and initiatives assigned by the management from time to time.

/n

/n

Required Skills & Competencies

/n

/n

- Excellent verbal and written communication skills .

/n

- Strong counselling, presentation, and interpersonal skills.

/n

- Customer/parent-centric approach with strong relationship-building ability.

/n

- Good understanding of the school admission process and education sector .

/n

- Strong follow-up and lead-conversion skills.

/n

- Ability to confidently conduct school tours and presentations.

/n

- Positive coordination and organisational skills.

/n

- Proficiency in MS Office, CRM/MIS, email, and digital communication platforms .

/n

- Ability to handle multiple enquiries and priorities effectively.

/n

- Professional appearance, positive attitude, and confident personality.

/n

/n

Educational Qualification

/n

/n

- Bachelor's degree in Education, Business Administration, Marketing, Communication, Psychology, or a related field .

/n

- A postgraduate qualification will be an added advantage.

/n

/n

Experience

/n

/n

- 3–6 years of relevant experience in school admissions, counselling, education sales, customer relationship management, or a similar role.

/n

- Experience in IB / IGCSE / International / Premium K-12 schools will be preferred.

/n

- Candidates with strong experience in parent counselling and admission conversion may also be considered.

/n

/n

Key Performance Indicators (KPIs)

/n

/n

- Number of qualified admission enquiries handled.

/n

- Lead-to-application conversion.

/n

- Application-to-enrolment conversion.

/n

- Timeliness and quality of follow-ups.

/n

- Parent satisfaction and experience.

/n

- Accuracy of admission MIS/CRM data.

/n

- Participation and contribution to admission events and outreach initiatives.

/n

/n

Ideal Candidate Profile

/n

The ideal candidate will be a confident communicator, empathetic counsellor, and relationship builder who can understand the needs of parents and effectively present the school's educational offerings. The person should be target-oriented while maintaining a warm, professional, and student-first approach.

📌 Admission Counselor (Jaipur)
🏢 The Kulish School
📍 Jaipur