Job Description

Job Description: Manager - Administration

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Experience: 10–12 Years

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Location: Noida, India

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Education

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- Bachelor's degree in Engineering (Mechanical, Electrical, Civil, Industrial or related discipline) is preferred.

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- MBA or PGDM in Operations, Facilities Management, Administration, or a related field is an added advantage.

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- Consistently strong academic record from a reputed institution.

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Role Summary

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We are seeking a dynamic and highly qualified Manager - Administration to oversee end-to-end site administration and workplace operations. The ideal candidate should have a strong technical background combined with extensive experience in managing soft services, ensuring an exceptional employee experience while maintaining operational excellence, compliance, and cost efficiency.

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The candidate should possess excellent stakeholder management skills, a customer-centric mindset, strong leadership capabilities, and a polished personality to effectively interact with senior leadership, employees, and external service providers.

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Key Responsibilities:

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Site Administration & Facility Operations

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- Lead day-to-day administration of the site, ensuring smooth and productive operations.

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- Manage workplace services, employee amenities, and overall office infrastructure.

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- Develop and implement administration policies, processes, and service standards.

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- Ensure high levels of workplace safety, cleanliness, and operational excellence.

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Soft Services Management

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- Manage housekeeping, pantry, cafeteria, reception, mailroom, transportation coordination, landscaping, and pest control services.

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- Monitor vendor performance through defined KPIs and Service Level Agreements (SLAs).





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- Conduct regular audits to ensure service quality and continuous improvement.

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- Drive initiatives to enhance employee workplace experience.

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Vendor & Contract Management

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- Manage multiple facility and administration vendors.

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- Negotiate contracts and ensure cost optimization without compromising service quality.

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- Track vendor performance and ensure contractual compliance.

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- Review invoices, budgets, and operational expenditures.

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Technical Coordination

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- Coordinate with Engineering and Technical Facility Management teams for preventive and corrective maintenance.

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- Support infrastructure upgrades, office renovations, and workspace expansion projects.

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- Understand building systems including HVAC, electrical, plumbing, fire safety, access control, and BMS to coordinate effectively with technical teams.

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Compliance & Safety

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- Ensure compliance with statutory, environmental, health & safety, and security requirements.

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- Support internal and external audits.

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- Drive emergency preparedness, business continuity, and crisis management activities.

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Stakeholder Management

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- Partner with Business Leaders, HR, IT, Security, Procurement, and Finance teams.

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- Handle employee escalations professionally and ensure timely resolution.

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- Deliver high-quality workplace services aligned with business expectations.

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Budget & Cost Control

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- Prepare and manage annual administration budgets.

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- Monitor operational expenses and identify opportunities for cost optimization.

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- Drive continuous improvement initiatives to improve operational efficiency.

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Desired Candidate Profile

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- 10–12 years of experience in Site Administration, Facility Management, or Corporate Administration.

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- Strong technical background with experience working alongside Engineering or Technical Facility teams.

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- Proven expertise in managing soft services across large corporate offices, technology centers, manufacturing plants, or multinational organizations.

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- Excellent leadership and people management skills.

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- Strong vendor and stakeholder management experience.

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- Exceptional communication, presentation, and interpersonal skills.

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- Customer-focused with strong problem-solving and decision-making abilities.

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- High level of professionalism, executive presence, and a positive personality.

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- Experience in workplace transformation or employee experience initiatives will be an advantage.

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Key Competencies

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- Leadership

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- Site Administration

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- Soft Services Management

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- Facility Operations

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- Vendor Management

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- Budget Management

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- Technical Coordination

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- Workplace Experience

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- Compliance & Safety

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- Stakeholder Management

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- Negotiation

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- Communication & Executive Presence

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- Problem Solving

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- Customer Orientation

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- Continuous Improvement

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📌 Office Administration Manager (Noida)
🏢 Important Group
📍 Noida