Company Description

Squircle IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.

Job Description

Short Job Description

Service Desk - L1 Voice Support (Technical Support Executive)

Level: L1

Experience: 6 Months to 3 years

Qualification: Any Graduate

Role: He/she will be responsible in providing 100 % voice support to the clients and online technical resolution.

The ideal candidate should have:

• Voice based Technical support experience in a global environment

• Basic technical knowledge of PCs

• Knowledge of MS Outlook troubleshooting, Internet and Networking

• Technical knowledge of operating systems like Windows XP

• Good verbal and written communication skills

• The willingness to work in a 24*7 environment

SELECTION CRITERIA

Grammatical Written Test :

For written grammar test, candidate will be evaluated on below mentioned parameters:

1. Preposition

2.



Conjunction

3. Verb

4. Adjectives

V&A; :

For voice & accent round, candidate should possess following:

1. Good command on English Language

2. Voice Clarity

3. Pronunciation

4. Confidence

Technical Round .

Interview Process:

Interview Stage Interview Rounds- SD/DC Ops

1st Round Grammar Test

2nd Round Voice & Accent Score

3rd Round Online Score

4th Round Technical Interview

Interview Date: 26 December 2015

Interview Location: Bangalore, Chennai, & Noida

Joining Location: Chennai & Noida

Additional Information

Hi,

We have multiple openings for different location, for different clients. If you are compelling in plz find the attached details.

Closing Block

Full Name (As per PAN CARD):

Self Mobile number:

Alternate Number:

Email Address:

Total Experience:

Relevant Experience:

Highest Qualification (Degree):

Current Employer name (Payroll):

Current Designation:

Current CTC (Annual)

Expected CTC (Annual)

Official Notice Period (As per Offer Letter):

Can join in (Days):

Any Interviews / Offers in Pipeline:

Current Location:

Work / Requirement Location:

Date of Birth:

PAN card Number:

Interview Timings:

📌 SD (service desk)(1 + Years)
🏢 Important Group
📍 Chennai