Job Description About the Company
We are hiring Associates for an International Voice Profile at our Gurugram location.
About the Role
The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO workplace.
Responsibilities

Handle customer calls for international clients professionally and efficiently
Understand customer requirements and help them with best available options
Maintain high standards of communication and customer satisfaction
Adhere to process guidelines and quality parameters
Document customer interactions appropriately

Qualifications

Undergraduate/Graduate freshers are eligible to apply




Graduates with experience in International Voice BPO domain are also welcome

Required Skills

Excellent verbal communication skills in English
Customer-focused mindset and problem-solving ability

Preferred Skills

BPO International voice experience preferred

5 days working, 2 rotational weekly offs, Rotational shifts (as per business requirements)
Equal Opportunity Statement
Interested candidates can share their cv's on mail or WhatsApp
Contact Person: HR Smrati Chouhan
Contact Details: (phone hidden)

📌 Associate (Faridabad)
🏢 WNS
📍 Faridabad