WE’RE HIRING | CRM EXECUTIVE Balaji Jeweltrends Pvt. Ltd. is looking for a smart, proactive and communication-focused CRM Executive to join our team in Andheri East, Mumbai – 400093 .
We are a fine diamond jewellery manufacturer and wholesaler , and we are looking for someone who can build strong customer relationships while ensuring that no sales enquiry or follow-up is missed.
Key Responsibilities • Follow up with existing customers and prospective clients
• Follow up on enquiries, quotations and pending orders
• Coordinate between customers, sales, production, CAD, dispatch and accounts
• Handle customer communication through calls, WhatsApp and email
• Maintain accurate CRM/customer records
• Track every enquiry from enquiry → quotation → follow-up → order
• Reconnect with dormant customers and generate repeat business
• Prepare daily/weekly follow-up reports
• Ensure customer queries and requirements are closed on time
What We’re Looking For ✔ Excellent spoken and written English
✔ Strong follow-up and communication skills
✔ Proactive, organised and responsible




✔ Positive attitude with excellent customer-handling skills
✔ Willingness to learn, grow and continuously upgrade skills
✔ Valuable knowledge of Excel/CRM tools
✔ Ability to coordinate with multiple teams
✔ Jewellery/diamond industry experience will be an advantage
Most importantly: We want someone who is hungry to learn, disciplined with follow-ups and determined to take every task to closure.
Salary ₹20,000 – ₹40,000 per month , depending on experience and capability.
Location: Andheri East, Mumbai – 400093
Company: Balaji Jeweltrends Pvt. Ltd.
Position: CRM Executive – Sales Follow-up & Customer Coordination
APPLY NOW Call / WhatsApp: (phone hidden)
Email: [email protected]
If you are confident, articulate, proactive and enjoy building customer relationships, we would love to hear from you.
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📌 Customer Relationship Management Executive (Mumbai)
🏢 BALAJI JEWELTRENDS
📍 Mumbai